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Privacy Policy

Pickerings auto group is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your booking experience with pickerings auto group. Pickerings auto group uses cookies to allow you to login to your account and maintain booking information whilst booking your service. Cookies sent to your computer from pickerings auto group only last while you’re browsing the pickerings auto group website. Pickerings auto group do not store persistent cookies on your computer.

Whenever you use the pickerings auto group website, or partner auto group websites which are managed by our parent company Autoleague, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when finalising a booking you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your booking.

SECURITY POLICY

When purchasing from pickerings auto group your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre noreply@pickerings.com.au

ACCESS TO YOUR PERSONAL INFORMATION

You may access the personal information we hold about you and to update and/or correct it, subject to certain exceptions. In order to protect your information, we may require identification from you before releasing the requested information.

You are entitled to request us to erase any personal data we hold about you under EU General Data Protection Regulation (GDPR).

We will do our best to respond promptly and in any event within one month of the following:

  • Our receipt of your written request; or
  • Our receipt of any further information we may ask you to provide to enable us to comply with your request, whichever happens to be later.

Please email noreply@pickerings.com.au for further information.